What does wagering mean?
Wagering, also known as playthrough or rollover, is a requirement that dictates how many times you must play through a bonus amount before those funds are converted into withdrawable cash. It ensures that bonuses are used for entertainment and gameplay rather than being immediately withdrawn from the platform.
Why can't I withdraw my bonus?
Bonus funds are typically locked in a separate bonus balance. You cannot withdraw them until the specific wagering requirements associated with that offer have been fully met. Once the requirement is completed, the remaining bonus funds are moved to your cash balance for withdrawal.
Why did my balance drop when I claimed an offer?
Many platforms use a specific spending order. Generally, your real cash balance is used first, followed by your bonus balance. If you notice your cash decreasing while you have a bonus, it is because the system is utilizing your own funds to allow you to play before tapping into the bonus credit.
Do all games count equally?
No, most bonuses utilize game weightings. High-volatility games like slots usually contribute the most toward wagering requirements, while low-margin games like blackjack or live baccarat may contribute significantly less or not at all. Always check the offer terms for specific weighting percentages.
Can I hold two bonuses at once?
Typically, only one active bonus can be processed at a time. If you claim a new offer while another is still active, the previous bonus and any associated winnings may be forfeited. We recommend completing one wagering requirement before activating a new promotion.
What happens when a bonus expires?
Every bonus has a validity period. If the wagering requirements are not met within the specified timeframe, the bonus funds and any winnings generated from them will be automatically removed from your account. Keep an eye on the expiration date in your account dashboard.
Can I cancel a bonus?
Yes, players can generally opt out of a bonus. However, canceling a bonus usually means you forfeit both the bonus funds and any winnings earned from those funds. This is useful if you wish to withdraw your original deposit without meeting wagering requirements.
Where do I check my wagering progress?
You can track your current bonus status, including the amount remaining to be wagered, directly within the promotions or bonus section of your account. This real-time tracker shows exactly how much more you need to bet before the funds become withdrawable.